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Product UX/UI Designer - Onboarding

  • team icon Team Product & Technology Development
  • location icon Location London, United Kingdom
  • contract icon Position Type Full time
  • reference number icon Reference Number JR0608493
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Job Description

Are you ready to unleash your full potential? We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world.

About the team

We are a small but growing UX/UI Design team focused on envisioning and creating best-in-class experiences for our customers, partners and developers around the world. We value great attitudes, creative thinking and a user-centric approach to problem solving.

What you will be doing

We are looking for a full stack UX/UI Designer to own the end-to-end research and design process for one of Worldpay’s leading digital experiences.

  • You will conduct the necessary research and analysis to become an expert in the relevant domain and customer segment

  • You will document and champion the end user, ensuring the project prioritises and delivers against their needs

  • You will take full ownership of the product specification, information architecture, user flows and user experience of the system

  • You will validate and iterate your design and usability hypotheses by building rapid UX prototypes and testing on UserTesting.com

  • You will deliver the corresponding UI visual designs, transitions and animations to a ‘best-in-class’ standard in harmony with the new Worldpay brand

  • You will liaise with the engineering teams to support the development process, review builds and ensure the final product meets your design expectations

What you bring:

  • 5 years minimum UX/UI design experience

  • Demonstrable experience in design of high quality web / mobile products / portals / websites

  • Experience in improving business metrics through user centric product design

  • Expert level Figma skills

  • Experience of Agile / Scrum dev environment

Added bonus if you have:

  • A B2B/ B2B2C background

  • Background in crafting sign-in and concierge experiences

  • Cross platform design (Native iOS, Android, Web apps)

  • Payments / financial product background

  • Product / UX / UI / Industrial design education

  • Experience of evangelising and instilling UX thinking within a large organisation

  • Design system experience

  • Interest and understanding of human psychology

  • Knowledge and appreciation of existing and emerging technologies

What we offer you

  • A competitive salary and benefits

  • A variety of career development tools, resources and opportunities

  • The chance to work on some of the most challenging, relevant issues in the payment industry

  • Time to support charities and give back in your community

#LI-AB1

#LI-Hybrid

#LI-Worldpay

Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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Product UX/UI Designer - Onboarding

Apply now

Our Benefits

Explore the benefits we offer to Worldpayers in the United Kingdom

  • My Health

    We provide a healthcare allowance towards the costs of your health benefits, giving you the flexibility to choose the coverage you and your family needs across our medical, dental and healthcare cash plans. Our medical plan also includes a neurodiversity assessment pathway.

  • My Money

    We offer access to a pension scheme with a company contribution of 9% of base salary if you contribute at least 3%. You can also own your personal finances through our Workplace ISA and GIA.

    My Lifestyle

    We offer Employee Assistance Programs to support through any changes that matter to you.

  • My Family

    Our family inclusion network offers support for Worldpayers raising families and caring for family members.

  • My Protection

    We offer company-funded life and income protection insurance with the option to purchase additional insurances, including critical illness for you and your partner, life insurance for your partner, and personal travel insurance.

    My Time Off

    We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

  • My Specialized Support

    We offer company-funded annual Health Assessments. We also provide free access to a Virtual GP for you and your family, and full funding for female Worldpayers to access our Menopause Support Plan.

  • My Specialized Support

    We provide a monthly wellbeing allowance for you to spend on anything that supports your physical and/or mental wellbeing.

    Application steps

    Submit Your Application

    Here's where we'll learn a little about you, why you want to join Worldpay, and why you'd be a good addition to our team. You'll also need to upload your resume and a cover letter too.

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    Application Review

    Once you’ve submitted your application, Worldpayers will review it and see if you’re a good match for the role, team and culture. If you’re successful, we'll invite you for an interview where we can get to know each other better.

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    Interview with a Worldpayer

    This is the time where we get to know you better, and your opportunity to learn more about us. The best way to thrive is to bring your whole self to the conversation. We’ll ask about your skills and experiences, as well as your career aspirations. Depending on the role, you might have multiple interviews with various Worldpayers.

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    Offer and Onboarding

    The exciting part! If you’re the best candidate, your recruiter will be in touch to confirm your offer. If you accept, we’ll walk you through the next steps of what you can expect during your background check and onboarding process to get you ready to become an official Worldpayer.

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