Senior Analyst Product Support - SQL Queries, Networking OS, Java Configuration - 1-3 years -Indore(Rotation Shift)

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the team

We are part of Merchant Acquiring domain and work on the world’s leading platform in this area. As a Worldpay total technical support desk, we are responsible for integrated payment application for one of the largest payment acquirer for UK customer. Proficiency on handling technical queries raised by customer related to our integrated on-desktop & cloud based application

What you will be doing-

Responsibilities

A candidate should be self & continuous learner, proactive in taking the ownership and serve customer and a good team player.

• Working on Salesforce cases

• Basic of SQL, Excel,

• Communication with customer (UK based over the calls) & emails,

• Technical support.

What you will bring –

Should have 1-3 years of experience.

• Basic of SQL, Excel,.

• quick & self-learner, proactive,

• Self- motivated

• Able to gauge the technical knowledge during training and translate the same into best-in-class customer support

• Adaptable to 24*7 shifts.

What we offer you

• The chance to work on some of the most challenging, relevant issues in financial services & technology leveraging industry leading technologies/products

• A range of benefits designed to help support your lifestyle and wellbeing

• A multi-faceted job with a broad spectrum of responsibilities

• A modern international work environment and a dedicated and innovative team

• A broad range of professional education and personal development possibilities – FIS

is your final career step!

• A work environment built on collaboration, flexibility and respect

• A competitive salary and benefits.

• Great work spaces with dedicated and motivated colleagues along with varied and challenging work to help you grow your technical skillset

What makes a Worldpayer

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.

Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.