Client Relations Account Manager I

Team Customer Experience
Location Buenos Aires, Argentina
Position Type Full time
Reference Number JR0609578

Woman in white shirt and black top holding phone

Job Description

At Worldpay, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you’re ready to grow your career and make an impact in fintech, we have one question: Are you Worldpay?

About the role:
As a Client Relations Account Manager, you will be responsible for ensuring excellent and consistent rapport with Worldpay clients. You will act as the primary liaison for the service side of the client relationship, including ongoing relationship management, escalations, project oversight and service delivery

About the team:

What you will be doing:
• Ensure a positive and consistent relationship for one or more assigned clients
• Serve as primary point of contact to support problem resolution and ensure client retention
• Develop strong working relationships with assigned clients and Worldpay resources
• Coordinate with clients, relationship managers and other appropriate areas to ensure clients are properly serviced, paperwork is properly executed, and all operational arrangements are in place to service assigned accounts

What you will need:

The ability to establish and maintain effective working relationships, both internally and externally
Strong organizational and time management skills
Solid knowledge of Ecommerce Payment Processing products and related services
A strong aptitude for analyzing and solving problems
Experience working with mid-tiered accounts, delivering consistent and high-quality client support
Prior banking or finance-related experience is a plus
A proactive mindset, with a focus on effectiveness and a strong willingness to learn, contribute, and deliver results

Added bonus if you have:

What we offer you:
At Worldpay, we are as committed to growing our employees’ careers as our own business. We offer:
• Opportunities to innovate in fintech
• Inclusive and diverse team atmosphere
• Professional and personal development
• Resources to contribute to your community
• Competitive salary and benefits

Client Relations Account Manager I

Apply now

Our Benefits

Explore the benefits we offer in Argentina.

My Health
We offer private medical insurance that covers in-patient, out-patient, obstetrics, labs, and reimbursement for doctors' visits, all without a deductible.
My Lifestyle
We offer Employee Assistance Programs to support through any changes that matter to you.
My Protection
We offer life insurance, accidental death & dismemberment, and disability benefits to protect you and your family.

Application steps

Submit Your Application

Here's where we'll learn a little about you, why you want to join Worldpay, and why you'd be a good addition to our team. You'll also need to upload your resume and a cover letter too.

Application Review

Once you’ve submitted your application, Worldpayers will review it and see if you’re a good match for the role, team and culture. If you’re successful, we'll invite you for an interview where we can get to know each other better.

Interview with a Worldpayer

This is the time where we get to know you better, and your opportunity to learn more about us. The best way to thrive is to bring your whole self to the conversation. We’ll ask about your skills and experiences, as well as your career aspirations. Depending on the role, you might have multiple interviews with various Worldpayers.

Offer and Onboarding

The exciting part! If you’re the best candidate, your recruiter will be in touch to confirm your offer. If you accept, we’ll walk you through the next steps of what you can expect during your background check and onboarding process to get you ready to become an official Worldpayer.

Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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Find your future role and become a WorldpayerFind future role and become a Worldpayer

Find your Worldpay career

Job Description

The ability to establish and maintain effective working relationships, both internally and externally
Strong organizational and time management skills
Solid knowledge of Ecommerce Payment Processing products and related services
A strong aptitude for analyzing and solving problems
Experience working with mid-tiered accounts, delivering consistent and high-quality client support
Prior banking or finance-related experience is a plus
A proactive mindset, with a focus on effectiveness and a strong willingness to learn, contribute, and deliver results

Client Relations Account Manager I

Apply now

Client Relations Account Manager I

Job Description

My Health

My Lifestyle

My Protection

Find your future role and become a WorldpayerFind your future role and become a Worldpayer

Client Relations Account Manager I

Job Description

My Health

My Lifestyle

My Protection

Find your future role and become a WorldpayerFind your future role and become a Worldpayer

Find your future role and become a WorldpayerFind future role and become a Worldpayer

Find your future role and become a WorldpayerFind future role and become a Worldpayer