Senior Transformation Consultant (Product Design)

Senior Transformation - US Cincinnati or UK Manchester

This is a Transformation Design Consultant role - this is not a program or project manager role)

Make your mark at one of the biggest names in payments. We’re looking for a Senior Business Operations Consultant to join our ever‑evolving Business Operations Solution Consulting team and help us unleash the potential of every business.

About the team

The Business Operations Solution Consulting team supports all new business, change initiatives, product projects, and process improvements. The team partners closely with the wider business to assess operational impact, identify risks, define solutions, and ensure successful implementation across global operations.

Hybrid working 3 days in the office.

What you’ll own as the Senior Business Operations Consultant

• Lead analysis activity to identify where solutions are required across projects, product initiatives, and workstreams
• Own end‑to‑end delivery of specific initiatives and product workstreams, collaborating with global teams to design new functionality and processes
• Capture key business requirements and document end‑to‑end process flows
• Identify, define, and present problems, opportunities, and solutions to senior stakeholders
• Provide status reporting (written and verbal) including progress updates, risks, and issues

What you’ll bring

• Strong experience defining business requirements and presenting recommendations to leadership
• Proven planning and monitoring experience across multiple initiatives
• Cost–benefit analysis and process modelling expertise
• Excellent communication skills with strong stakeholder engagement abilities
• Ability to create detailed business analysis identifying problems, opportunities, and solutions

It’s a bonus if you have

• Experience working on a global scale
• Additional language skills
• Insight and understanding of the payments ecosystem
• Flexibility to work outside typical business hours when required

(To learn more about the behaviours we value, check out our values and behaviours.)

What makes a Worldpayer

What makes a Worldpayer? It’s simple: Think, Act, Win.
We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We’re dynamic—every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open to winning and learning as one.

Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.

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