Relationship Manager (Existing Customer) – Maternity Cover

Are you ready to write your next chapter?

Global Payments our new company serves more than 6,000,000 customers, processing nearly $4 trillion in annual volume across 94 billion transactions in more than 175 countries. Make your mark at one of the biggest names in payments.

We’re looking for a driven Relationship Manager to champion a portfolio of around 200 established customers across mixed industries. You’ll act as a trusted advisor—building strategic relationships, uncovering new revenue opportunities, and ensuring clients get maximum value from Worldpay’s payment solutions. This role is all about long‑term partnership growth, commercial performance, and delivering an exceptional customer experience.

This is a hybrid model of 3 days at home a week and 2 days a week in our Gateshead Office.

What you’ll own:

• Manage and grow a portfolio of existing customers, achieving monthly, quarterly and annual targets.

• Build deep, long‑term client relationships and act as their primary point of contact.

• Develop account plans to drive retention, upsell and cross‑sell opportunities.

• Deliver proposals, negotiate commercial terms, and close deals aligned with Worldpay standards.

• Maintain accurate forecasting and pipeline management.

• Collaborate with internal teams to support client strategy, product adoption, and executive engagement.

• Reduce attrition while protecting and growing net revenue within your portfolio.

What You’ll Bring:

• Experience in account management, relationship management, or B2B sales.

• Strong communication, presentation, and negotiation skills.

• Commercial mindset paired with solid analytical and problem‑solving abilities.

• Ability to manage pressure, prioritise workload, and build strong relationships at all levels.

It’s a bonus if you have:

• Previous experience in a payment’s environment

• Experience of technical sales.

What We Offer You:

• A generous basic salary and commission structure.

• A flexible work environment that supports balance and wellbeing.

• A fantastic range of benefits designed to help you thrive—personally and professionally.

Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.