Sales Analyst- Client Management

Job Description

Sales Analyst- Client Management | Cincinnati

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.

We’re looking for an analyst to join our ever evolving Client Management team to help us unleash the potential of every business.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the team

Our Client Management Worldpayers are at the heart of it all — enabling us to provide world-class support to customers. Unwavering dedication and full of enthusiasm, they’re always finding ways for us to grow together.

The Client Management team is rooted in relationship building that focuses on cultivating lasting relationships with our customers, colleagues, and communities. We operate in a fast-paced everchanging environment that requires attention to detail and creative solutioning. Creating value through products, services, education, and issue resolution is our focus. We bring exceptional value to our clients and our partners by offering a powerful combination of service, technology, reliability, and trust. Consistent engagement with our customers delivers an experience that enables businesses to thrive and succeed in the ever-changing payments world.

What you’ll own

As an analyst supporting the Client Management team, you will:

· Research, compile, analyze and report on various operational data from multiple sources.

· Merge, transform, manipulate and create datasets into required format for analysis.

· Analyze accounts on a regular cadence to ensure proper portfolio balancing and inclusion.

· Report on team performance for KPIs.

· Research data anomalies and issues.

· Research questions related to report information and calculations.

· Prepare reports of findings for management to facilitate decision-making.

· Produce and distribute monthly, quarterly and annual reports.

· Provide recommendations for improvement and written documentation that relates to analysis of data.

All the above duties and responsibilities are essential job functions for which reasonable accommodation will be made. This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their leader, subject to reasonable accommodation.

Where you’ll own it

You’ll own it in our modern Cincinnati office hub. We have collaborative spaces and regular opportunities to celebrate with each other in person.

What you bring

· 2+ years experience with Salesforce reporting, preferably Analytic Studio / CRM-A.

· Bachelor’s degree or the equivalent combination of education, training, or work experience.

· Knowledge of basic analysis and financial principles.

· Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors

· Ability to multi-task and prioritize to handle numerous responsibilities with little direction.

· Proven ability to be self-motivated and work well independently.

· Willingly shares relevant technical knowledge and expertise to other resources.

· Ability to work productively in a fast-paced environment.

Additional Bonus if you have:

· Merchant services or industry-related experience.

· Previous sales or operational experience.

· Experience with Alteryx.

Worldpay perks - what we’ll bring for you

We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.

● A competitive salary and benefits.

● Time to support charities and give back to your community.

● Parental leave policy.

● Global recognition platform.

● Virgin Pulse access.

● Global employee assistance program.

What makes a Worldpayer

At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.

· Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers.

· Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.

· Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.

Does this sound like you? Then you sound like a Worldpayer.

Apply now to write the next chapter in your career. We can’t wait to hear from you.

To find out more about working with us, find us on LinkedIn.

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EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.