Back to all roles
Client Relationship Manager
Team Customer Experience
Location San Francisco, California, United States
Position Type Full time
Reference Number JR0609196
Job Description
Job Description
Are you ready to write your next chapter?
Make your mark at one of the biggest names in payments. We’re looking for a Client Relationship Manager to join our ever-evolving Commercial team and help us unleash the potential of every business.
About the role:
You will be responsible for managing and growing client relationships, serving as the primary point of contact and trusted advisor throughout implementation and ongoing engagement. This role focuses on driving client satisfaction, executing account plans, and identifying opportunities for revenue growth through cross-selling, renewals, and new solutions.
Strong communication skills are essential, including the ability to engage executive and C-suite stakeholders. Candidates should bring a solid understanding of payments, financial services, or related industries, demonstrate strong problem-solving and organizational skills, and be comfortable working independently and collaboratively in a flexible, client-focused environment.
What you'll own:
- Identify and drive revenue growth opportunities, including cross-sell, upsell, and contract renewals.
- Conduct client business reviews and sales presentations focused on long-term, strategic partnership value, including pitching solutions to C-suite and executive stakeholders when required.
- Collaborate with delivery and service teams to ensure effective, timely, and contract-compliant service delivery and project completion.
- Lead sales efforts for incremental revenue and coordinate with internal product teams on new product or service opportunities.
- Stay updated on new and existing Worldpay products/services and industry trends.
- What you'll bring:
- The ability to establish and maintain effective working relationships, both internally and externally
- Organizational and time management skills
- Broad knowledge of Worldpay products and related services
- A strong aptitude to analyze and solve problems
- Understand how to think strategically and identify opportunities
About the team
To learn more about our winning teams, check out our world-class teams that own it every day.
What makes a Worldpayer
What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one.
Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.
#LI- JH1
EEOC Statement
Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.
If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.
