CDD Operations Associate

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.

We’re looking for a Customer Due Diligence Analyst to join our ever-evolving Global Enterprise Customer Due Diligence team to help us unleash the potential of every business.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the team

Our Business Enablement Worldpayers are the engine that propels us forward. Their curiosity and openness to new ideas feed our strategic direction and ultimately make our vision a reality.

As a member of our Customer Due Diligence Team, you will play a crucial role in safeguarding the company’s reputation and mitigating financial crime risks by conducting thorough investigations ensuring alignment with Worldpay policies and risk appetite.

What you’ll own

• Conduct Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) for new business relationships, reviewing customer profiles and ownership structures in line with Worldpay’s policies.
• Perform ongoing monitoring of existing customer relationships following trigger events or through scheduled periodic reviews.
• Assess sanctions, PEP, and adverse media screening hits, escalating findings where necessary.
• Communicate effectively with internal stakeholders such as Business Development and Compliance teams to ensure smooth onboarding and review processes.
• Ensure CDD reviews meet regulatory standards while maintaining operational efficiency.
• Identify potential risks and discrepancies, escalating issues for further review.

What You Bring

Essential:

• 5+ years of experience in CDD, KYC, AML, or financial crime compliance within financial services, payments, or another regulated industry.
• Extensive hands-on experience handling complex and high-risk cases, including multi-layered corporate structures, offshore entities, high-risk jurisdictions, and PEPs.
• Strong practical knowledge of AML regulatory requirements and due diligence best practices in high-risk cases, including exposure to FCA, FinCEN, MAS, or EU AML Directives.
• Ability to conduct Quality Control (QC) reviews and ensure casework meets internal and external regulatory requirements.
• Ability to interpret financial documents, identify risk indicators, and assess source of wealth/funds.
• Holds a relevant professional qualification, such as ICA Advanced Certificate/Diploma in AML or Financial Crime, ACAMS, or CFCS.
• Strong written and verbal communication skills, with the ability to clearly present risk findings to stakeholders and justify risk-based decisions.

Desirable:

• Experience conducting due diligence on high-risk customer types or regulated gaming/gambling firms subject to enhanced scrutiny
• Familiarity with merchant acquiring and payments.
• Experience with CDD/KYC platforms such as Orbis, Fenergo, Actimize, or Salesforce.

Privacy Statement

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass