Sales Development Representative - Outbound

An Outbound SDR is responsible for generating new business opportunities byv proactively reaching out to potential clients. This role is a critical part of the sales team, acting as the first point of contact between Global payments and it’s prospective customers.

Responsibilities:

• Prospect Outreach: Initiate contact with leads through cold calls and emails to generate interest around our Payments and Payroll products. We utilize sales tools such as Outreach, Salesforce, and Dialpad for efficiency.

• Qualify Leads: Identify and assess the needs of the business to identify if they would be a good fit.

• Set Appointments: Set and schedule meetings between the qualified leads and the sales team.

• Track outreach activities and follow ups using CRM tools to ensure consistent pipeline growth.

• Collaboration: Work closely with your designated sellers to ensure smooth handoff and alignment.

What success Look like:

• Consistently hitting or surpassing key performance indicators (KPIs) Including:

• Number of qualified appointments (SQLs)

• Number of submissions (deals moved forward)

• Communicating value and product insight clearly and effectively

• Helping fill the sales funnel with high quality opportunities

Ideal candidate:

• Grit and Drive

  • Strong work ethic

  • Highly self motivated

  • Comfortable with rejection

• Clear communicator

  • Speaks confidently and professionally on the phone

  • Can quickly explain value and build rapport with potential clients

  • Listens actively and asks thoughtful questions to uncover needs

• Sales minded

  • Basic understanding of the sales funnel and their role in it

  • Understands how to qualify leads

  • Knows how to position a solution and create urgency

• Competitive and Goal Oriented

  • Thrives in a fast paced environment

  • Motivated by hitting performance tiers and earning bonuses

• Coachable and Growth Focused

  • Adapts quickly

  • Always looking to improve