Relationship Manager - Enterprise

Relationship Manager  | Enterprise Team |  Paris, France

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.

We’re looking for a Relationship Manager to join our ever-evolving EMEA Enterprise team based in Paris, France to help us unleash the potential of every business.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the team

Our Commercial team creates value for businesses of every size and industry – from globally recognized brands to new start-ups. They seek out new opportunities to unleash the potential of our new and existing customers.

What you’ll own

• Works to achieve assigned annual sales quota across a multiple vertical strategy
• Work closely to support new business Function
• Manage relationships with enterprise customers across multiple verticals including Finance, Retail, Digital, etc.
• Manages, plans, organizes, leads and controls balanced sales growth, continued account penetration and customer satisfaction
• Negotiates terms and conditions of Worldpay contracts with client and ensures terms are within Worldpay standards.
• Acts as primary liaison between client and Worldpay and understands client needs including financial expectations and restrictions.
• Develops and executes account plans to maintain relationships and ensure continued revenue growth from account base and holds quarterly reviews to promote Worldpay’s solutions with customers
• Ensure all customers are in contract and renegotiated in a timely manner

• Prepares and presents proposals to clients utilizing Worldpay resources and tools. Obtaining sales management approval for proposal generation using the relevant sales policies.
• Ensures accurate forecasting and pipeline management as well as accurate content and certification of information in the relevant Management Systems.
• Listens and escalates concerns of customers with regards to current products/services.
• Demonstrates product and industry knowledge including various solutions, market strategies and competitive intelligence.
• Other related duties assigned as needed.

• Within client organizations, builds network of both operational and executive C-level users and maintains knowledge of products and services utilized.
• Take control of own learning development e.g. We Learn, sourcing information on Worldpay’s solutions and products and attending external events to build industry knowledge

Where you’ll own it

Our sites are hubs of activity, conversation, and openness. With inspiring, stylish workspaces we want people to feel excited to come and do their best work.

What you bring

• Requires expert negotiation and communication skills, both written and verbal in English and French
• A deep understanding of payments, technology and the business landscape ideally, but as a minimum must have proven track record of Account management at Enterprise level.
• Communicates ideas both verbally and in written form via presentation in a clear, concise and professional manner appropriate to audience including executive levels
• Requires solid decision-making and problem solving skills
• Analytical skills are required to determine client business needs and requirements
• Ability to remain calm under various levels of pressure
• Ability to show established track record of involvement in industry trade groups preferred
• Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public
• Be within commutable distance to the office in Paris

Worldpay perks - what we’ll bring for you

We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.

• A competitive salary and benefits.
• Time to support charities and give back to your community.
• Parental leave policy.
• Global recognition platform.
• Virgin Pulse access.
• Global employee assistance program.

What makes a Worldpayer

At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.

• Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers.
• Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.
• Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.

Does this sound like you? Then you sound like a Worldpayer.

Apply now to write the next chapter in your career. We can’t wait to hear from you.

To find out more about working with us, find us on LinkedIn.

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Privacy Statement

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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